At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group. 

Your Tasks:

Managing CQI IRCA, Accredited back office operation & accreditation, Quality Management Tasks:

• Accreditation management for the accrediation within academy .
• Coordination with accreditaiton bodies for examination, results for accredited trainings 
• Uploading CSV files of participant inforamtion to accrediation portal
• Sending examination link, sharing answer sheets with trainers for evaluation
• Co-coordinating with trainers for post training documentation and other issues
• Processing training batches examination, result, certificates
• Update & maintain accreditation Dashboard, pass fail ratio, & overall LATC perfomrance
• Feedback analysis for trainers and training
• Ensure compliance with company policies, customer and legal requirements, strive to improve customer experience and satisfaction by delivering quality service

QMS Support:

• Complaint management and timely closure of complaints.
• Internal & external audit management & timely closure of audits.
• Process & documentation management through portal
• Overall support for quality management system.

 Your Qualifications:

• Education: Graduation in any field.
• Experience: Minimum 5 years of experience in Quality operations and having exposure to management requirements OR minimum 4 years in operations. and delivering quality service from Certification & Training body industry.
• Skills: Good co-ordination, interpersonal relationship and analytical skills for data analysis, critical thinking and problem-solving skills.
• Abilities: Should be adaptable, able to multi-task
• Knowledge: Well versed with MS Office (MS Excel, MS PowerPoint, MS Word and quality related standards and best practices.

At TÜV SÜD Group, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Group Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD Group. Click here to find out more about Diversity at TÜV SÜD Group.