Your Tasks

• Oversee day-to-day operations for the Eastern U.S. region and labs (incl. Alpharetta), ensuring compliance with TÜV SÜD policies and ISO/IEC 17025 guidelines.
• Lead and coach a high-performing sales team; set operational KPIs, monitor performance, assess training needs, and conduct reviews.
• Develop and execute regional sales strategies in key ICS service areas (ITE, consumer goods, machinery, lighting, laboratory).
• Own regional budgeting and forecasting; create annual plans, monitor spend, and provide monthly adjustments for each site.
• Streamline processes and workflows to drive efficiency, quality, and customer satisfaction across sites.
• Collaborate with peer Regional Managers to ensure sites are staffed and equipped to meet current demand and growth plans.
• Support business development through customer meetings, inquiries, and testing engagements; ensure project timing and revenue/margin goals are met.

Your Qualifications

• Bachelor’s degree or equivalent education (required/preferred per local policy).
• 5+ years supervisory/leadership experience, including developing individuals and teams.
• 5+ years lab operations experience with financial/cost accountability; proven ability to deliver on revenue, margin, and KPI targets.
• 3–5+ years experience in product safety/compliance (TIC) services; comfortable with modern technology environments.
• Strong communication and stakeholder management; able to influence across functions and levels.
• High proficiency with MS Word, Excel, PowerPoint; comfortable with CRM/operations systems; excellent time management.
• Professional, customer-oriented demeanor; self-starter who thrives under deadlines and handles multiple priorities.

What We Offer

• Competitive compensation and performance recognition.
• Comprehensive benefits including 401(k) with employer match; medical, dental, vision; life & disability; generous paid time off; and 12 weeks of paid parental leave.
• Career growth within a global TIC leader, with opportunities to shape regional strategy and lab capability.

Additional Information

• Primary site: Alpharetta, GA; role covers Eastern U.S. operations.
• Travel may be required.
• Leaders are expected to role-model TÜV SÜD’s leadership commitments and foster a culture of safety, quality, and customer focus.
• Ensure ongoing compliance with EHS requirements and develop lab/equipment strategies and best practices for efficient operations.

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer. Qualified applicants will be considered without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, or other legally protected characteristics. We participate in the E-Verify Employment Verification Program.