Your Tasks

• Provide day-to-day operational and administrative support to the front-end sales team to enable seamless customer interactions.
• Process customer requests and orders accurately; verify details, ensure compliance with internal procedures, and escalate complex issues as needed.
• Qualify and route inbound leads; coordinate with sales representatives based on customer needs and business priorities.
• Support customer-related marketing activities (e.g., outbound campaigns, fairs, webinars), including outreach and accurate data entry in company systems.
• Prepare and review quotes/proposals to ensure completeness, pricing accuracy, and timely delivery.
• Maintain internal/external sales portals and CRM records; keep product/service information and customer data current.
• Maintain and improve sales administration processes, templates, and documentation to streamline workflows and increase efficiency.

Your Qualifications

• Bachelor’s degree or equivalent experience (preferred).
• 0–2 years of experience in a B2B environment; prior experience in sales support, customer service, or office administration is a plus.
• Strong organizational skills with high attention to detail; able to manage shifting priorities in a fast-paced setting.
• Solid analytical, numeracy, literacy, and IT skills; proficiency in MS Word, Excel, PowerPoint and familiarity with CRM tools.
• Aptitude for learning in a technical environment and collaborating cross-functionally.
• Excellent communication skills and a professional, customer-oriented approach.
• Demonstrated Communication, Collaboration, Customer Orientation, and Self-Management competencies.

What We Offer

• Competitive compensation and opportunities for performance recognition.
• Comprehensive benefits, including:
  • 401(k) with employer match
  • 12 weeks paid parental leave
  • Medical, dental, and vision coverage
  • Life insurance & disability
  • Generous paid time off
  • Professional development within a global TIC leader and exposure to diverse products and industries.

Additional Information

• Work model: [On-site/Hybrid] as defined by local policy; occasional support for events (e.g., trade fairs, webinars) may be required.
• Role sits within the ICS business line with close collaboration across Sales, Marketing, and Operations.
• Employees are expected to uphold TÜV SÜD’s values and contribute to a culture of safety, quality, and customer focus.

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer. Qualified applicants are considered without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, or other legally protected characteristics. We participate in the E-Verify Employment Verification Program.