TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

The Data Center Service Line Lead will be responsible for developing, establishing, and growing TÜV SÜD's Data Center Services business across India. The role will drive strategic business development, customer acquisition, service portfolio expansion, technical excellence, and profitable growth across the complete data center lifecycle.

Market intelligence & Business Strategy 
Compile and update market intelligence; monitor market trends, competitor activities, customer needs & investment plans, and regulatory developments.
Develop and implement a regional strategy for Data Center Services in South Asia, in line with the global Business Unit ESP's strategy.
Develop annual business plans, revenue targets, sales forecasts, and strategic growth initiatives.

Business Development & Key Account Management
Establish a strong market presence and position TÜV SÜD as a trusted independent technical assurance partner.
Identify market opportunities across hyperscale, colocation, enterprise, edge, and captive data center projects.
Build and maintain relationships with data center customers and stakeholders.
Develop and keep updated a strategic target-account list, opportunity pipeline, and customer engagement plan.
Lead customer meetings, technical presentations, proposal discussions, and commercial negotiations.
Drive new customer acquisition while strengthening relationships with existing strategic accounts.
Develop partnerships with engineering consultants, design firms, specialist service providers, and respective global TÜV SÜD service owners.
Network with regional and global TÜV SÜD stakeholders to leverage international expertise and cross-border business opportunities.
Maintain an effective pipeline with regular reporting on leads, opportunities, order intake, and conversion rates.
Responsible for the preparation of technical and commercial proposals, incl. methodologies, scopes of work, resource deployment plans and contract risk assessment.
Coordinate with global subject matter experts to ensure technical accuracy and consistency of deliverables.
Represent TÜV SÜD at industry forums, data center conferences, customer workshops, and relevant professional events.

Operations & Resources
Responsible for operations in-line with service delivery models of the Business Unit including internal project management, cooperation with internal and external partners & stakeholders and receivables management.
Ensure projects are delivered in accordance with contractual requirements, applicable standards, internal procedures, and customer expectations.
Establish quality assurance, reporting, escalation, and lessons-learned mechanisms for service delivery.
Manage resolution of critical technical issues and customer escalations in coordination with project teams and specialists.
Responsible for building-up and developing internal resources and competencies for data centers: strategic personnel planning, recruitment, training, authorization.
Responsible for building-up and maintaining an external resources pool of authorized freelancers and vetted partner firms.
Ensure adherence of activities to TÜV SÜD’s code of conduct and corporate guidelines.

Cost Control & P&L Management
Take ownership of the service line's revenue growth, order intake, gross margin, and profitability targets.
Prepare annual budgets, business forecasts, resource plans, and periodic management reports.
Ensure commercial proposals are competitively positioned and commercially viable.
Monitor project costing, resource deployment, and utilization.
Monitor receivables, contractual risks, scope changes, and variations in coordination with the relevant internal teams.
Track key performance indicators and initiate corrective actions to achieve business objectives.

Business development & Sales
Significant experience in business development, key account management, or service line management.
Experience in developing business strategies, managing sales pipelines, preparing commercial proposals, and negotiating contracts.
Proven ability to develop customer relationships, build technical capabilities, and deliver profitable business growth.

Technical Competence & Project Delivery
Approximately 12–18 years of relevant experience in engineering, infrastructure, project management, technical services, or the TIC industry.
Comprehensive understanding of data centers regarding design, construction, critical infrastructure systems, commissioning processes, and operational reliability requirements.
Experience in data center construction, critical infrastructure, commissioning, technical assurance, or related mission-critical facilities.
Experience in managing multidisciplinary teams and coordinating with international stakeholders would be an advantage.

Resource & Capability Development
Experience in assessing manpower requirements against the sales pipeline and confirmed project orders.
Experience in optimizing resource utilization through effective planning, deployment, and allocation of qualified personnel.

Education
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Civil Engineering, or a related engineering discipline.
MBA or postgraduate qualification in Business Management, Sales, or Project Management would be an advantage.
Relevant professional certifications in project management, commissioning, quality management, or data center infrastructure will be preferred.

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.