TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
TÜV SÜD uses Microsoft 365 globally for collaboration. In our Tenant, we use almost all products for internal and external collaboration, for example Exchange Online, SharePoint Online, OneDrive, Teams, Loop, Lists and Power Platform. With the introduction of Artificial Intelligence through M365 Copilot, our focus is on gaining better insights from our data and supporting our employees in completing tasks more efficiently. In addition to the Microsoft 365 Cloud platform, we operate a SharePoint on Premise farm in the current Subscription Edition. To ensure smooth operation and further development of our SharePoint environments (Online and on Premise), we are looking for support within our team at the earliest possible date.
Responsabilities:
- 2nd and 3rd Level Support for Microsoft 365 with a focus on SharePoint (Online and on Premise)
- Administration of SharePoint on Premise and SharePoint Online
- Further development of the environments and driving Automation in operations
- Documentation and categorization of Incidents in the Ticketing-System
- Participation in process optimization for the operation and maintenance of the Microsoft Tenant
- Ensuring and maintaining the agreed Service Level Agreements (SLA)
- Collaboration with end users and administrators in projects
- Maintaining comprehensive documentation for configurations, processes and Troubleshooting
- Building up current knowledge of industry trends and new technologies in order to recommend improvements
- Ensuring compliance with organizational policies and regulatory standards
Qualifications:
- Completed degree in Computer Science, Information Technology or a related field
- At least 3–5 years of experience as a Microsoft 365 Administrator in medium-sized or large envi-ronments
- Strong knowledge of SharePoint on Premise from SharePoint 2016 onwards
- Knowledge of PowerShell-Scripting and Automation
- Confident handling of Entra ID and Azure Services
- Knowledge of AI technologies, ideally Microsoft 365 Copilot
- Strong analytical skills and Troubleshooting competence to solve complex problems
- Focus on secure configurations in collaboration with our GSO (Global Security Office)
- Ability to collaborate with cross-functional teams and to explain technical concepts clearly to non-technical stakeholders
- Relevant certifications, for example Microsoft 365 Administrator (MS-102), are an advantage
- Confident written and spoken communication skills in German are an advantage (>= B2)