At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Your Tasks

• Provide 1st- and 2nd-level support for SAP SuccessFactors modules: Recruiting, Learning, and Performance
• Analyze and resolve system issues, user inquiries, and process-related incidents
• Act as a liaison between People teams, IT, external service providers, and SAP support
• Drive continuous improvement and functional development, including process optimization, release evaluation, and configuration recommendations
• Create and maintain user documentation, training materials, internal FAQs, and process flows
• Collaborate with international stakeholders to ensure usability and compliance across regions
• Participate in governance forums to maintain consistency across modules and alignment with the overall People IT strategy

Your Qualifications

• Experience with SAP SuccessFactors Recruiting, Learning, Performance, or related modules
• Background in application support, People systems, or as a key user (ideally in an international context)
• Proficiency in service and project management tools
• Solid understanding of HCM data flows for root-cause analysis and corrective actions
• Basic technical knowledge of cloud-based People platforms and end-to-end People processes
• Strong customer service mindset combined with independent work style and team spirit
• Analytical thinking, structured approach, and attention to detail
• Fluent in English; German is a plus

At TÜV SÜD, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD. Click here to find out more about Diversity at TÜV SÜD.