TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
Introduction:
We are looking for a dedicated and experienced SAP SD Support Specialist to join our team in analyzing, troubleshooting, and enhancing our SAP SD processes. If you have in-depth knowledge of the SAP SD module and enjoy working in a dynamic environment, we look forward to your application!
Tasks:
- Creation and maintenance of orders and order numbers in in Application
- Maintenance of order numbers and periodic job adjustments
- Support for RESY and CATS
- Resolving posting and reconciliation issues in MDG
- Handling e-Invoicing errors in C11 and other countries
- Resolving common invoice and order issues
- Adjusting company structures for new STS
- Resolving application transfer issues
- Monthly bonus settlement during the first 2-3 working days
- Monitoring CATS jobs
- Processing tickets (analysis, troubleshooting, testing, and data maintenance)
- Supporting topics related to Service Requests (SRs) and Change Requests (CRs)
- Daily ITAS monitoring as a deputy
Qualifications:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- At least 3 - 5 years of experience in the SAP environment
- Extensive knowledge of SAP SD modules, particularly in sales, shipping, invoicing, and order fulfillment
- 2nd Level Support Experience as to handle complex support requests and problem-solving in 2nd level SAP SD support
- Strong analytical skilss as to analyze complex business requirements and develop technical solutions
- Excellent communication skills and ability to interact effectively with end-users and stakeholders
- Experience in customizing SAP SD to meet specific company requirements
- Planning, execution, and documentation of SAP SD tests
- Proper documentation of processes, adaptations, and solutions
- Working closely with other SAP module teams and IT departments to ensure seamless integration
- Quick identification and resolution of SAP SD issues to ensure system stability
- Deep understanding of enterprise processes, particularly in sales and distribution management
- Excellent communication skills in both written and spoken English (>=B2).
- Fluency in German is a significant advantage. (>=A2)