Your Tasks

1. Assist in customer coordination, requirement communication, and document collection for testing, certification, inspection and related services, with the ability to apply a sales-oriented mindset to daily work.
   协助进行检测、认证、检验等业务的客户对接、需求沟通与资料收集，能够应用销售思维对待工作。
2. Responsible for order management, sample submission follow-up, progress tracking, and timely synchronization of information between the laboratory and the customer.
   负责订单管理、送样跟进、进度跟踪，及时同步实验室与客户信息。
3. Organize commercial documents such as quotations, contracts, reports, and invoices.
   整理报价单、合同、报告、发票等商务文件。
4. Assist in handling daily after-sales matters including customer inquiries, interpretation of testing standards, and report inquiries.
   协助处理客户咨询、测试标准解读、报告查询等日常售后事宜。
5. Compile sales data, prepare business reports, and maintain customer information.
   统计销售数据、制作业务报表，维护客户信息等。
6. Support office tasks, preparation of materials for marketing activities and exhibitions, as well as daily administrative support for the department.
   配合完成office 工作，市场活动、展会资料准备及部门日常行政支持工作。

Your Qualifications

1. Associate degree or above, with knowledge of the TIC (Testing, Inspection, Certification) industry.Experience in laboratories, third-party testing organizations, or certification companies is preferred.
   大专及以上学历，了解TIC 检测认证行业，有实验室、第三方检测机构、认证公司工作经验优先。
2. Proficient in Microsoft Office, especially Excel for data organization and report generation, as well as PowerPoint and other office software.
   熟练使用 Office，尤其是 Excel 数据整理、报表制作，PPT等办公软件。
3. Detail-oriented, rigorous, and a strong communicator with a high sense of responsibility and service orientation.
   细心严谨、沟通顺畅，有较强的服务意识与责任心。
4. Able to quickly understand customer needs and adapt to a multi-task, fast-paced work environment.
   能快速理解客户需求，适应多任务、快节奏的工作环境。
5. Capable of reading and writing in English (to understand standards, reports, and emails).
   具备英文读写能力（看懂标准、报告、邮件）。