At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Your Tasks

• Coordinate and oversee customer projects to ensure timely delivery and full project control
• Act as the main point of contact for customers, providing status updates and handling inquiries
• Collaborate with commercial assistants and expert teams to ensure smooth project execution
• Assign projects and work packages to authorized personnel based on availability and qualifications
• Monitor deadlines, prepare status reports, manage cost calculations, and escalate risks or delays when needed
• Maintain accurate documentation and support audit and assessment activities

Your Qualifications

• Fluent English (spoken and written) - required 
• 3 years of experience in project coordination, customer support or administrative roles in a technical or regulated environment
• Strong project coordination and multitasking skills to manage multiple customer projects simultaneously
• Clear and professional communication skills for interacting with customers, experts and internal stakeholders
• Ability to plan, assign, and monitor workloads based on authorisations and availability
• Proactive deadline and progress tracking with readiness to escalate issues when needed
• Customer service orientation with the ability to handle queries and ensure timely, accurate information flow

What We Offer

• Employment contract ensuring stable work in an international organization
• Attractive benefits package including private medical care, life insurance, MultiSport card, co-financing of language learning and holidays, as well as long-service awards
• Opportunity to work in an international environment on globally delivered projects
• Collaboration with an experienced team of specialists, supporting professional development and knowledge growth
• Friendly and supportive working atmosphere based on cooperation
• All necessary work tools, including computer equipment and a company phone (iPhone)

Additional Information 

• Flexible working hours (start your day between 7:00 and 9:00)
• Home office 

Do not meet all the requirements? No problem, we still encourage you to apply if this role interests you. We welcome applications from people of all backgrounds, experiences, and perspectives. 

At TÜV SÜD, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD. Click here to find out more about Diversity at TÜV SÜD.