Position Overview

Responsible for driving technical excellence, audit execution, and compliance governance for FSC Chain of Custody (CoC) certification services at TUV SUD Bangladesh (Pvt.) Ltd. The position plans, organizes, and implements FSC CoC certification, recertification, and surveillance audits for forest-based products (wood, paper, and packaging) in accordance with applicable FSC normative requirements and TUV SUD procedures. Key priorities include verifying material traceability and sourcing, conducting thorough audit package completeness checks, evaluating non-conformities, maintaining strict Turnaround Times (TAT), and upholding professional integrity, confidentiality, and absolute impartiality.

Job Responsibilities

1. FSC CoC Audit Planning & Execution: Plan, organize, and conduct FSC Chain of Custody (CoC) certification, recertification, and surveillance audits for forest-based products (wood and paper manufacturing/packaging) to verify material traceability, sourcing, purchasing, production, and sales records against applicable FSC standards.
2. Audit Package Completeness & TAT Governance: Perform completeness checks on certification, recertification, and surveillance audit packages before submission to the Certification Body (CB) team, ensuring timely submission within established Turnaround Time (TAT) requirements to support certificate issuance and ongoing validity.
3. Audit Team Leadership & Performance Management: Lead and coordinate audit teams, ensure appropriate allocation of responsibilities, motivate team members, monitor team performance, and ensure compliance with established audit procedures.
4. Audit Findings & Corrective Action Evaluation: Identify, document, and communicate audit findings and non-conformities to clients, and systematically evaluate corrective action evidence in accordance with applicable procedures.
5. Professional Stakeholder Management: Interact professionally with clients, consultants, management representatives, and internal certification stakeholders at all organizational levels.
6. Analytical Decision-Making & Documentation: Exercise sound analytical judgment, make prompt, evidence-based decisions during audit planning, execution, and reporting, and maintain accurate, high-quality audit records.
7. Standards Compliance & Continuous Learning: Maintain professional integrity, impartiality, confidentiality, and independence throughout all certification activities, and keep updated on applicable FSC standards and forest-sector developments.

Required Competencies

1. Audit Leadership & Technical FSC Competence: Sound technical expertise in FSC CoC certification principles, normative documents, forest-based product supply chains, material traceability, sourcing, and production records.
2. Quality Control & TAT Governance: High precision in performing audit package completeness checks, reviewing documentation, evaluating evidence, identifying discrepancies, and managing workflows strictly within established Turnaround Times (TAT).
3. Analytical Thinking & Problem-Solving: Ability to evaluate technical evidence, exercise sound analytical judgment, and make prompt, evidence-based decisions during planning, execution, and reporting.
4. Professional Ethics & Communication: Excellent interpersonal and verbal/English communication skills to engage stakeholders at all organizational levels, combined with absolute integrity, confidentiality, objectivity, and impartiality in certification activities.

Qualifications & Experiences

• Education & Professional Experience Criteria (Must meet Option 1 or Option 2):
• Option 1: Tertiary education (college or university qualification) and at least two (2) years of professional experience in the forest products sector (either wood or paper manufacturing industry); OR for other educational backgrounds, four (4) years of professional experience in the forest-based products sector.
• Option 2: Secondary education (high school certificate) and a minimum of four (4) years of professional experience in the forest products sector (either wood or paper manufacturing industry).
• Certifications & Training:
• General Auditor Training: Completion of an IRCA-registered "ISO management standard Lead auditor course" or an ISO 19011 course on auditing techniques covering ISO 9001, ISO 14001, or ISO 45001 standards.
• FSC CoC Auditor Training: Successful completion of a recognized FSC Chain of Custody training course (according to FSC-PRO-20-004) for registration as an FSC CoC auditor (preferable).
• Fulfillment of any additional FSC-specific training, competence assessment, or authorization required under TÜV SÜD procedures.
• Language & Operational Skills:
• Fluent English in writing, listening, and speaking.

Strong organizational skills, flexibility, and proficiency in MS Office