Position Overview:
Responsible for driving the growth and expansion of TÜV SÜD Academy's business in Bangladesh through strategic business development, revenue generation, customer acquisition, portfolio promotion and market development.
The role will focus on the commercial development of Academy services, including professional and technical training, Management Systems, QEHS, IT/Cybersecurity, Sustainability, Certification of Personnel (CoP) and digital learning solutions. The position will manage business opportunities and client relationships while coordinating with local, regional and global stakeholders to ensure effective service delivery and sustainable business growth.
Job Responsibilities:
- Business Development & Account Management: Formulate and execute sales strategies to acquire new corporate, institutional, and government accounts while expanding relationships across Management Systems, ESG, IT, Technical, and Personnel Certification portfolios.
- Market Analysis & Portfolio Expansion: Track industry trends and competitor activities to localize global Academy products, build strategic partnerships with industry/academic bodies, and launch customized training solutions in Bangladesh.
- Commercial & Financial Management: Prepare client proposals, quotes, and P&L calculations, while managing pricing, revenue forecasts, profitability, purchase orders, and outstanding receivable collections.
- Institutional Business & Tender Submissions: Identify and pursue high-value public sector, donor-funded, and institutional opportunities by coordinating the end-to-end preparation of EOIs, RFQs, RFPs, and tender bids.
- End-to-End Training & Logistics Operations: Manage training schedules, venue/virtual delivery logistics, training materials, participant communications, and coordination with TSSA and external stakeholders.
- Trainer Network & Capability Development: Recruit, onboard, and manage local and international trainers, subject matter experts (SMEs), and assessors to enhance local delivery capacity and reduce regional dependencies.
- Performance Reporting & Quality Governance: Track operational metrics, monitor customer feedback, ensure post-training documentation completion, and prepare monthly/annual sales, pipeline, and budget performance reports.
Required Competencies:
- B2B Sales, BD & Pipeline Management: Proven track record in B2B sales, key account management, proposal/tender bidding, and sales forecasting across TIC, training, and certification sectors.
- Commercial & Financial Acumen: Proficiency in commercial negotiations, pricing strategy, profit & loss (P&L) calculations, contract management, and financial risk assessment.
- Strategic Communication & Stakeholder Relations: Advanced communication, presentation, and negotiation skills to manage relationships with corporate clients, trainers, regulatory bodies, and internal stakeholders.
- Planning, Execution & Analytical Thinking: Strong organizational, time-management, and problem-solving capabilities to coordinate multi-faceted training projects, manage resources, and leverage MS Office/CRM tools efficiently.
Qualifications & Experiences:
- Bachelor's degree in Business Administration, Marketing, Engineering or a relevant discipline.
- MBA or relevant postgraduate qualification will be an advantage.
- Approximately 5–7 years of relevant experience.
- Experience in B2B sales, corporate client acquisition and business development will be preferred.
- Experience in TIC, corporate training, professional education, certification or related industries will be an advantage.