Job Description
客户服务代表助理(纺织品部)1

Your Tasks

  1. Act and perform according to the Quality Policy; 20%
    按照质量方针行事和执行;
  2. Design test program for clients; 25%
    为客户设计测试方案;
  3. Keep a professional attitude towards customers and colleagues; 5%
    对客户和同事保持专业态度;
  4. Handle projects within lead time: Review projects and prepare quotation/checklist/reports; 25%
    在交付期内处理项目:审核项目并准备报价单/检查表/报告;
  5. Ensure the settlement of payment; 10%
    确保付款结算;
  6. Handle internal and external complaint; 5%
    处理内部和外部投诉;
  7. Perform other duties assigned by his/her Supervisor/Group Leader; 5%
    履行其主管/组长指派的其他职责;
  8. Explain non-compliance points to customers ; 5%
    向客户解释不符合项;

 

Your Qualifications

  1. Bachelor degree or above;
    本科及以上学历;
  2. At least 1 year experience in a textile testing company;
    至少1年纺织检测公司工作经验;
  3. Good communication skill;
    良好的沟通能力;
  4. Office software skill, such as Excel, Word, PowerPoint;
    熟练使用办公软件,如Excel、Word、PowerPoint;
  5. Good command of reading and written English;
    良好的英语读写能力;
  6. Diligence, self-motivation, self-improvement and strong teamwork spirit;
    勤奋、自驱、自我提升,具备较强的团队合作精神;
  7. Can work independently and efficiently; can work under pressure;
    能够独立高效地工作;能够承受工作压力;
  8. Good understanding and fulfillment to working related targets, standards, policies, procedures and instructions.
    对工作相关的目标、标准、政策、流程和指示有良好的理解和执行能力。

 

Work Area:  Sales, Customer Services & Training Management
Country/Region:  China
Job Location:  Dongguan, Xiamen
Working Model​:  Onsite
Employment Type:  Full time / regular
Company:  TÜV SÜD Certification and Testing (China) Co., Ltd. Guangzhou Branch
Org Unit Code:  SR-GZ
Requisition ID:  7709
Duration in months (if limited contract):