Job Description
Customer Service & Business Support Executive

TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

 

Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

 

Key responsibilities:

  • Prepare and format reports based on standard templates, laboratory data and customer specifications
  • Follow up on confirmed quotations
  • Send finalized reports to customers within agreed timelines
  • Coordinate and assist with invoice preparation and processing
  • Handle laboratory data management and sample storage tasks
  • Perform other duties as assigned by the supervisor

Key requirements:

  • Bachelor’s degree in business/accounting or a related field
  • Minimum of 2 years of relevant experience
  • Basic understanding of testing protocols and ISO 17025 standards is an advantage
  • Prior experience in customer service or administrative roles is preferred
  • Strong organizational skills with high attention to detail
  • Be able to start work immediately

Benefits:

  • Working in an international dynamic and friendly environment
  • 15 annual leave days, 15 paid sick leave days, Christmas leave
  • 13th-month salary, performance-based bonus, depending on business results
  • Social insurance, health insurance, unemployment insurance (based on full basic salary as per Vietnamese Labor Law)
  • Additional Insurance package (Accident insurance 24/7, Health care insurance, Business travel insurance) and Annual health check-up
  • Free parking
  • Ad-hoc staff engagement events, team-building activities and company trip
  • Opportunities to participate in the company’s training programs, LinkedIn Learning license (fee supported by the company based on policy)

 

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Work Area:  Manufacturing, Consumer Products & Food
Country/Region:  Viet Nam
Job Location:  Ho Chi Minh City
Working Model​:  Onsite
Employment Type:  Full time / regular
Company:  TUV SUD Vietnam Co. Ltd.
Org Unit Code: 
Requisition ID:  2153
Duration in months (if limited contract):