TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
Key Responsibilities:
- Lab Quality (70%)
- Handle quality compliance tasks related but not limited to the update/monitoring of QA documents of the lab such as record/document updates, training records, validation, calibration, corrective and preventive actions.
- Maintain Quality Policy and quality procedure of ISO 17025 system inside the lab.
- Monitor quality control activities of the lab.
- Periodically check compliance of Laboratory, check operation status of Laboratory equipment/ tools and report all non-conformities to Lab Manager; observe/ monitor corrective actions of these non-conformities until they are closed.
- Support Laboratory Manager in training personnel on all matters affecting Quality Management and Quality Improvement.
- Support Laboratory on external calibration.
- Prepare annual Internal Quality Audits, Management review and maintain appropriate records, follow up the implementation of corrective and preventive actions and solutions.
- Coordinate with Laboratory Manager in planning, registering, shipping and reporting the results of proficiency testing programs.
- Support lab in handling client complaints.
- Recommend and initiate action to prevent the occurrence of quality system or operational non-conformities.
- Focus on the continuous improvement of the lab.
- Handle task as may be assigned.
- Lab Admin (30%)
- In charged in procurement tasks, following lab requirements (equipment, consumables, etc.) in compliance with the company policy.
- Manage the Warehouse of Softlines Lab follow the principle of company.
- Receive requests from Lab supervisors for equipment/chemical agents/consumables.
- Contact suppliers for getting quotations.
- Create Capex/PRs/Payment requests for SFL Phy Lab.
- Coordinate with Finance/Procument team to process payment, customs clearance, if any.
- Coordinate with supplier for the quotation of fixing equipment or calibration.
- Receive equipment/chemical agents/consumables from suppliers and deliver to the lab and keep record of inventory closely.
- Recieve samples and Test request from Customer service team, delievery to lab; input test items/samples into Lab sharedrive daily.
- Request stationaries monthly for SFL Phy Lab.
- Other tasks can be assigned.
Key Requirements:
- Bachelor’s degree in chemistry, Materials Science, Engineering, Quality Management, or related fields.
- 2-4 years of experience in laboratory, QA/QC, or related roles (ISO/IEC 17025 knowledge is a plus).
- Basic knowledge of laboratory quality systems, documentation control, CAPA, calibration, and internal audits.
- Experience in laboratory procurement, inventory control, and supplier coordination is an advantage.
- Good organizational skills with strong attention to detail.
- Ability to work independently and coordinate effectively with cross-functional teams.
- Proficient in MS Office; experience with shared drives or internal systems.
- Good reading and writing skills in English.
Benefits:
- Working in a dynamic, friendly, and international working environment.
- 15 days of annual leave, 15 days of paid sick leave, plus Christmas leave.
- 13th-month salary and performance-based bonus aligned with individual and business results.
- Full social insurance, health insurance, and unemployment insurance based on full basic salary in accordance with Vietnamese Labor Law.
- Comprehensive insurance benefits package, including: 24/7 Accident insurance, Health care insurance and Business travel insurance.
- Annual health check.
- Free parking.
- Regular staff engagement activities, including team-building events and company trips.
- Participate in the company’s training programs, LinkedIn Learning license holder with fees supported by company according to policy.
We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.