Are you ready to embark on an exciting professional journey where innovation, collaboration, and excellence are at the heart of everything we do? Look no further! We are seeking passionate individuals like you to join our dynamic team.

Position Summary

The incumbent is responsible for ensuring the quality of the services provided to key customers, referred to as “Key Accounts”. He/she has to ensure that all clients’ specific requirements are properly implemented and fulfilled. He/she also tracks projects and ensures that projects from his accounts are handled timely and properly. He/she is responsible  in overseeing and growing the accounts, ensuring that business targets are met and maintaining good relationship with customers. The main area is Electrical & Electronic products and hardlines products, for the European Retail market, with focus on France and Germany.

Your Tasks

• Build and nurture strong relationships with Key Accounts through proactive engagement, responsive service, and regular communication to establish trust and identify partnership opportunities.
• Support sales growth through relationship development, networking, and collaborative account expansion activities, working closely with senior team members to achieve sales targets for assigned Key Accounts.
• Serve as a key contact point and liaison between Key Account clients and internal TÜV SÜD teams, facilitating smooth communication and coordination when needed.
• Learn and support the implementation of Key Account quality requirements and processes (SOPs, technical specifications, reporting standards, pricing structures), working with technical teams to ensure client satisfaction.
• Monitor service delivery timelines and coordinate with operational teams to ensure reports and deliverables meet Key Account requirements and contractual commitments.
• Collaborate with laboratory and technical teams to facilitate the rollout of client-specific testing requirements and procedures for Key Accounts.
• Participate in training sessions and knowledge transfer activities to understand standard operating procedures for each Key Account, supporting consistent service delivery.
• Assist with data management for Key Accounts using IT database systems and support analysis efforts to identify account development opportunities.
• Coordinate with technical specialists when Key Accounts require new testing program development or customized solutions.

Your Qualifications

• Suitable Bachelor Degree or comparable background in related industries.
• Minimum 3 years related working experience.
• Willingness to learn and gain TIC knowledge and basic technical know-how 
• Able to communicate technical information and transmit to the global subsidiaries.
• Strong sales skills and experience with client management and growing key accounts.
• Good communication and interpersonal skills to build internal/external partnership at different levels and demonstrate corporate professionalism.
• Good Networking skills, outgoing personality 
• Pro-active and customer-oriented; able to handle various tasks and projects simultaneously.
• Excellent English communication skills, both written and spoken , native in an industry-relevant European language (e.g. French, German, Spanish etc.) would be an advantage. Additional language skills are a strong plus.
• Candidates with less relevant experience will be considered for the position of Associate Specialist.

What We Offer

• Medical benefits
• 5-day work  
• MNC exposure & Diversity culture 
• Opportunities for professional growth and development 

Additional Information

• Full time position
• On-site work

*HK 

How to Apply 

If you are ready to take the next step in your career and join a team that embraces creativity, fosters innovation, and rewards excellence, we would love to hear from you! Please apply with detailed resume, stating expected salary and date of availability to People Department.  To synchronize your CV with our recruitment platform, you will receive an email from <TUVSUD.TA@mail.ajinga.com> after submitting your application.  Kindly click the hyperlink provided in the email, complete your profile and give your consent to transfer and process your personal information as stated. Otherwise, we will be unable to proceed with your application to the next stage.

Your kind attention is highly appreciated. Thank you.