You will be responsible for managing sales administration and customer support activities related to Medical Devices & Healthcare projects in line with company standards and business processes. This role supports Sales in order management, customer coordination, documentation, and administrative execution to ensure smooth delivery and customer satisfaction.

Key Responsibilities:

• Coordinate all customer-related matters and manage order-related activities efficiently.

• Maintain the customer database, monitor project progress, and foster strong client relationships.

• Prepare and follow up on sales quotations, track confirmation status, and escalate qualified opportunities to the sales team.

• Respond to client requests regarding test schedules, samples, and submissions, providing excellent customer service.

• Prepare documentation for contract reviews, assist in setting up new customer accounts, and process credit notes.

• Track outstanding payments and provide regular debtor updates to support effective credit control.

• Compile sales reports and document meeting minutes accurately.

• Support the development of marketing materials and general offices administration such as archiving project files, Travel arrangement and Visa handling, key in time sheet to SAP, etc.

Key Requirements:

• Diploma or Bachelor or equivalent qualification with at least one year of experience in sales administration or internal sales.

• Preferably experienced in the medical or testing industry.

• Strong interpersonal skills and the ability to build effective working relationships across all organizational levels.

• Service- and results-oriented with a proactive approach and excellent communication skills.

• A collaborative team player capable of working independently and meeting tight deadlines.

• Detail-oriented, efficient, and resourceful with a positive, solution-driven mindset.