TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

TÜV SÜD Philippines is seeking an experienced Programs/Training Business Manager (Outbound Sales) to lead its Academy Business Unit. The successful candidate will be responsible for managing business performance/ revenue growth, strengthening customer relationships, leading the team, and ensuring efficient and high-quality Programs/Training delivery. 

Key Responsibilities 

Business & Commercial Performance 

• Drive achievement of business and revenue targets through new business, account development, and B2B sales. 

• Develop and manage sales pipelines, forecasts, and business opportunities. 

• Build and maintain strategic customer accounts. 

• Identify opportunities to expand existing business and develop new opportunities. 

• Monitor business performance and implement appropriate actions to achieve targets. 

Customer & Stakeholder Management 

• Build and maintain strong relationships with customers and internal stakeholders. 

• Respond promptly to business and customer requirements. 

• Address concerns and escalations effectively and in a timely manner. 

• Demonstrate ownership, accountability, and a strong customer-focused approach. 

• Promote effective collaboration across teams and stakeholders. 

Leadership & People Development 

• Lead, coach, and develop the team to achieve business objectives. 

• Establish clear goals, expectations, and performance standards. 

• Monitor performance and promote accountability. 

• Support the professional growth and development of team members. 

• Build strong working relationships and positively influence stakeholders across the organization. 

Operational Excellence 

• Oversee the effective planning and delivery of programs/training business activities. 

• Monitor operational and business KPIs. 

• Identify opportunities to improve processes, efficiency, and customer experience. 

• Ensure consistent quality and timely delivery of services. 

• Effectively manage resources and competing business priorities. 

Qualifications & Experience 

• Bachelor’s degree in Business, Management, Education, Marketing, or a related field. 

• Proven experience in programs/education business, training management, sales, business development, or a related function. 

• Demonstrated track record of achieving business or sales targets. 

• Strong experience in pipeline management, forecasting, and account development. 

• Strong leadership, coaching, and people development skills. 

• Excellent communication, customer relationship, and stakeholder management skills. 

• Strong business acumen and analytical skills. 

• Experience as People Manager/ Team Lead in managing team performance, drive accountability, and deliver results. 

• Experience working with regional or international stakeholders is an advantage. 

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.