TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

NDT TECHNICIAN

Job Summary:

We are seeking a Second-Level Network Engineer to succeed Jaffir. The role will be split into two positions to provide fallback support, minimize single-point dependency and build good 2nd Level Network Support Team.

YOUR TASKS

Networking

• Fortinet FortiGate : Firewall configuration, security policies, VPN (IPsec/SSL), DoS protection, DMZ segmentation.
• Cisco Networking: VLANs, Trunking, EtherChannel, Static & Dynamic routing (EIGRP/OSPF), HSRP.
• Network Access Control: Cisco ISE (Dot1x, MAB), endpoint authentication, NAC troubleshooting.
• Cisco Catalyst & Wireless: Cisco Catalyst switches, Cisco/Aeronet Wireless Controllers, SSID–VLAN mapping, wireless troubleshooting.

2. Network Security

• Client Security: Windows Defender ATP.
• Network Protection: Web filtering, Antivirus, IPS/IDS, DNS filtering.
• Layer 2 Security: DHCP Snooping, ARP protection, port security concepts.

3. VPN & Remote Access

• VPN Technologies: IPsec VPN, SSL VPN.
• Architectures: Understanding of Hub-and-Spoke, DM-VPN, FlexVPN (added advantage).
• Cloud Security: Zscaler ZIA/ZPA – user onboarding and troubleshooting.

4. Server & Backup Management

• Servers: Dell Servers, RAID configuration, hardware lifecycle management.
• Windows Server: Active Directory, Group Policies, DNS, DHCP, Failover concepts, windows server patch management.
• Virtualization: Hyper-V – VM deployment, virtual networking, troubleshooting.
• Storage: Synology NAS, WD NAS devices.
• Backup Solutions: Commvault, Acronis.

5. Monitoring & Tools

• Wireshark: Packet capture and analysis.
• PRTG: SNMP sensors, alerts, network and system monitoring.

6. Telephony & Email

• Avaya IP Telephony: Configuration, User and extension management, call routing, troubleshooting.
• Exchange Email: Troubleshooting, mail flow issues, understanding of common email threats.

7. Cloud Technologies – Azure

• Azure Storage Accounts, Virtual Machines, Azure AD.
• Azure Cost Management.
• Containers.
• Azure VPN Gateways, Load Balancers, VNETs.

8. Client Support

• End-user troubleshooting: internet connectivity, Outlook issues, hardware & software support.
• Understanding of common endpoint threats and mitigation steps.
• Windows Server patching and workstation patching best practices.

9. Networking Devices Used in Environment

• FortiGate Firewalls
• SonicWall Firewalls
• Dell Servers
• Cisco Catalyst Switches
• Cisco Catalyst Controller and AP’s
• Cisco Wireless Controllers (Aeronet)
• Windows Defender ATP
• PRTG Monitoring
• Cisco ISE
• Wireshark
• ZKTeco and Ingress Biometric

YOUR QUALIFICATIONS

• Bachelor's / Master's degree in Computer, Networking or relevant field
• 8+ years of experience in networking.

PROFESSIONAL SKILLS

• Strong team player with the ability to collaborate effectively with colleagues across different countries and time zones.
• Experience mentoring junior team members and supporting their technical growth.
• Skilled in handling project implementations and managing tasks with minimal downtime.
• Ability to work efficiently under pressure and deliver results within tight timelines.
• Experience supporting VIP users with high-priority issues and ensuring smooth operations.
• Willing to assist with Level 1 support tasks when required to ensure overall team success.

WHAT WE OFFER

Competitive compensation package.

Paid vacation and leave benefits.

Additional Information

• Don’t meet every single requirement? No problem – if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.