At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group. 

Tasks

• Coordinates customer projects, supports expert teams, and ensures overall project control and completion
• Cooperates with commercial assistants to secure smooth project administration
• Communicates project status and delivery dates to customers
• Responds to customer queries and forwards specific questions to the appropriate experts
• Prepares regular project status reports
• Performs cost calculations according to defined specifications
• Records incoming product types and performs Admin Checks to ensure complete documentation
• Assigns projects to authorised personnel or project handlers based on availability
• Sets up assessment teams in line with availability and authorisation requirements
• Assigns work packages to experts based on availability
• Tracks deadlines for individual work packages and ensures timely progress
• Escalates conflicts or delays to line management or the responsible department manager
• Supports the preparation of documentation for auditors and product specialists

Qualification:

• Strong project coordination and multitasking skills to manage multiple customer projects simultaneously
• Education to University Entrance Standard
• 3 years of experience in project coordination, customer support, or administrative roles in a technical or regulated environment.
• Clear and professional communication skills for interacting with customers, experts, and internal stakeholders
• Solid administrative and documentation skills, including file completeness checks and preparation of audit materials
• Ability to plan, assign, and monitor workloads based on authorisations and availability
• Proactive deadline and progress tracking, with readiness to escalate issues when needed
• Competence in basic cost calculation and creating regular project status reports
• Customer service orientation with the ability to handle queries and ensure timely, accurate information flow
• Fluent English

At TÜV SÜD Group, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Group Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD Group. Click here to find out more about Diversity at TÜV SÜD Group.