At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group. 

Training Coordinator

Job Summery

The Training Coordinator is responsible for supporting and executing both sales and operational activities of TÜV SÜD Academy within the assigned country. The role ensures smooth coordination between clients, trainers, and internal teams, while contributing to revenue generation, customer satisfaction, and efficient delivery of training programs.

The role plays a key part in bridging sales and operations, ensuring that client requirements are translated into successful training delivery while supporting business growth targets.

Your Tasks

• Support sales activities including lead follow-up, proposal preparation, and client coordination
• Manage incoming enquiries and ensure timely response and conversion support
• Coordinate with clients to understand training requirements, schedules, and logistics
• Assist in pipeline tracking, quotation follow-up, and reporting of sales activities
• Coordinate end-to-end training operations including scheduling, trainer allocation, venue arrangements, and participant management
• Ensure alignment between sales commitments and operational execution to deliver high-quality training services
• Liaise with trainers regarding availability, materials, and session readiness
• Coordinate training logistics including training materials, attendance, and evaluation forms
• Support the execution of classroom, virtual, and e-learning training programs
• Manage participant communication before, during, and after training sessions
• Support certification activities including exam coordination and certificate issuance
• Maintain accurate records in CRM/LMS systems for leads, clients, and training activities
• Prepare regular reports on sales activities, training delivery, and performance metrics
• Ensure compliance with TÜV SÜD processes, quality standards, and documentation requirements
• Collaborate with internal teams (sales, operations, finance) for smooth execution of activities

Your Qualifications

• Bachelor’s degree in Business Administration or a related field
• 2–5 years of experience in training coordination, sales support, or operations
• Experience in handling client communication and coordination activities
• Basic understanding of sales processes and customer lifecycle
• Experience in training or service-based industries is an advantage
•  Ability to manage both sales support and operational coordination in a fast-paced environment

Your Skills

• Highly organized with strong attention to detail.
• Ability to multitask and manage time effectively.
• Customer-focused with a proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Strong analytical skills and the ability to generate actionable insights from data.

What We Offer

Competitive compensation package.

Paid vacation and leave benefits.

Additional Information

• Don’t meet every single requirement? No problem – if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.

At TÜV SÜD Group, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Group Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD Group. Click here to find out more about Diversity at TÜV SÜD Group.