TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
Tasks
· Support and ensure the stable operation of the SAP S/4HANA system landscape within 2nd Level Support
· Analyze, classify, and resolve complex incidents
· Conduct structured root cause analyses and ensure sustainable resolution of SAP issues
· Advise and support business departments on functional and technical SAP-related questions
· Analyze and optimize existing SAP S/4HANA processes
· Perform SAP customizing, regular job adjustments and monitoring, and minor system enhancements
· Analyze and resolve issues in interfaces and integration scenarios
· Support releases, upgrades, and migration projects
· Collaborate with SAP development teams, key users, and external service providers
· Perform testing and support quality assurance activities for system changes
· Create and maintain technical documentation, solution descriptions, and knowledge base articles
· Monitor recurring incidents and identify opportunities for optimization and automation
Qualifications
· Strong knowledge of the following SAP S/4HANA modules
· Experience with the SAP modules SD, MM, Service, and FI/CO
· Functional focus: Sales and service orders, billing, pricing, and integration aspects with other SAP modules (SD, MM, Service, FI/CO) and interfaces
· Good understanding of business processes
· Experience working with ticketing systems
· ABAP knowledge for debugging and 3rd level error analysis is an advantage
· Strong communication skills, excellent analytical abilities, solution-oriented thinking, and good time management combined with enthusiasm for new technologies
· Independent and structured work style with the willingness to familiarize oneself with various business processes and data flows
· Very good German and English skills, both written and spoken