At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group. 

Your Tasks-

• Own Lead Intake: Manage and process leads received through Marketo, Microsoft Dynamics (MSD), digital campaigns, website enquiries, and other inbound channels, ensuring zero lead leakage and complete CRM traceability.
• Qualify & Score Leads: Validate customer information, remove duplicates, assess lead quality, understand customer requirements, and assign qualified leads to the appropriate sales team within the defined turnaround time.
• Execute Outbound Calling Campaigns: Proactively contact prospective customers through outbound calling campaigns based on defined target lists, marketing campaigns, and business priorities. Introduce relevant services, understand customer requirements, assess business potential, and generate qualified sales opportunities.
• Manage Web Leads: Follow up promptly on website enquiries and marketing-generated leads through calls and emails, ensuring timely engagement, qualification, and handover to the sales team.
• Nurture Prospects: Maintain regular follow-ups with prospective customers through calls, emails, and other engagement activities to build interest and move leads towards sales readiness.
• Ensure CRM Hygiene: Maintain at least 95% data accuracy, complete lead traceability, and accurate documentation of customer interactions, follow-ups, and lead status in CRM.
• Monitor & Report Performance: Track and report lead volumes, outbound calling activity, contact rates, qualification outcomes, turnaround times, follow-up status, and lead conversion through dashboards and reports.
• Support Digital Lead Generation: Support lead generation and data enrichment initiatives using tools such as Apollo, Lusha, chatbots, and AI-enabled solutions.
• Collaborate with Sales & Marketing Teams: Work closely with sales and marketing stakeholders to understand campaign objectives, target customer profiles, lead qualification criteria, and business priorities.

Your Qualifications-

• Educational Qualification: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a closely related engineering discipline.
• Experience: 4–5 years of relevant experience, preferably in inside sales, lead qualification, outbound calling, business development, or sales operations.
• Communication Skills: Extremely outgoing, confident, proactive, and comfortable initiating conversations with prospective customers over the phone. Strong verbal communication, interpersonal skills, and customer engagement abilities are essential.
• Outbound Sales Orientation: Demonstrated ability or strong experience in making outbound calls, executing calling campaigns, engaging prospects, identifying customer needs, and qualifying business opportunities.
• Lead Management Skills: Ability to manage multiple lead sources, qualify enquiries systematically, maintain follow-up discipline, and ensure timely handover to sales teams.
• Technical Aptitude: An engineering background in Mechanical, Electrical, Industrial, or a related discipline, with the ability to understand technical customer requirements and engage in meaningful initial discussions.
• Digital Proficiency: Working knowledge of CRM platforms, preferably Microsoft Dynamics, MS Excel, and reporting dashboards. Exposure to Marketo, marketing automation, or lead enrichment tools is an advantage.
• Location: Bengaluru, Karnataka. Preference for candidates who are local residents of Bengaluru and can work from the Bengaluru office.
• Gender: Open to candidates of all genders.

At TÜV SÜD Group, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Group Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD Group. Click here to find out more about Diversity at TÜV SÜD Group.