Your Tasks

• Manage and own quotation generation for allocated accounts.
• Respond efficiently to incoming telephone, email, and website enquiries.
• Identify and provide solution-based packages from TÜV SÜD’s service portfolio.
• Generate quotations and proposals quickly using the CRM tool.
• Follow up on quotations to convert them to orders, recording all activities in the CRM.
• Compile and validate prospect lists, maintaining accurate CRM records.
• Conduct site visits to meet engineers developing products requiring evaluation and testing.
• Add value by listening to customer requirements and understanding compliance needs.
• Enter key information into the business project management tool once quotations become projects.

Your Qualifications

• Recent, in-depth experience in account management or delivering EMC, RF/Wireless, or Product Safety Test Services in a TIC environment.
• Working knowledge of medical device regulatory submission requirements.
• Experience dealing with international customers.
• Technical aptitude and drive to succeed in a sales/engineering environment.
• Experience or strong understanding of medical device regulatory processes (FDA, EU MDR, etc.).
• Knowledge of medical device project management, clinical trials, and design/development processes.
• Laboratory-based product testing knowledge (IEC 60601, ISO 14708, FCC/EU RED Wireless Standards, etc.).
• Exceptional organization skills, ability to multitask and prioritize workload.
• Consistent ability to deliver, plan for contingencies, and seek improvement.
• Good understanding of customer needs and perspectives.
• Practical financial and business fundamentals, understanding key profit drivers.
• Track record of balancing technical judgment and business awareness.
• Competent user of Microsoft Office and business tools.
• Excellent communicator—written, face-to-face, and by telephone.
• Self-driven, results-oriented, and a positive team player.

What We Offer

• Opportunity to work with a dynamic sales and technical team.
• Exposure to a broad portfolio of compliance services.
• Professional development and growth opportunities.
• Supportive and inclusive work environment.
• Competitive compensation and benefits.
• Flexible work model and travel opportunities (domestic up to 10%, international as required).
• Commitment to employee health, safety, and well-being.

Additional Information

• General office equipment used: telephone, computer, printer, copier, scanner.
• Physical demands: occasional walking, stooping, kneeling, crouching, crawling, reaching; frequent sitting, talking, hearing, and handling objects; close vision required.
• Reasonable accommodations available for individuals with disabilities.
• Moderate noise level in the work environment.
• This job description is not exhaustive; other duties may be assigned as needed.

Legal / Compliance Statements

• We welcome applications from people of all backgrounds, experiences, and perspectives.
• Data privacy and equal opportunity statements included as required.
• Salary range will be listed if required by local law.
• Work permit or visa requirements indicated if applicable.