职位概述：
The incumbent is responsible for handling client’s inquiry, preparing checklist and issue report to client. The incumbent acts as coordinator to facilitate communication with related parties of test programs and provides technical support to relative colleagues in Chemical Testing department.

岗位职责：

1. Handle general inquiry & complaint from clients & other department’s colleague (16%)
2. Achieve personal target (16%)
3. Manage and control projects and assure the test arranged correctly and reports issued timely (12%) 
4. Assist sales to achieve sales target (12%) 
5. Respond to enquiries in timely manner and provide proper service to client (12%)
6. Maintain client and improve client retention rate (12%)
7. Coordinate the projects with laboratory (5%)
8. Performs ad-hoc assignment as required (10%) 
9. Improve personal capacity (5%)

任职条件：

1. College or Bachelor Degree holder.
2. At least two years relative working experience in third-party chemical lab.
3. Be familiar with related regulations/ directives/ standards/ methods of toys & children product and hardgoods.
4. Good understanding in quality and work flow  in chemical laboratory.
5. Fluent in both written and oral English and Chinese
6. Hardworking, self-motivated, and having a mind-set of team work