TÜV SÜD Group – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD Group is a leading global provider of technical services with more than 30,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD Group offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

Key Responsibilities

• Conduct inside sales duties which include but are not limited to:
  • Prepare and negotiate of contracts for new customers and ensuring on-time contract renewal for existing customers
  • Administer existing and new service contract agreements
  • Handle incoming enquiries,
  • Prepare technical costing sheets from standard price list
  • Work with various technical personnel to consolidate enquiries questions and costing for complex enquires
  • Generate and issue sales quotations.
  • Refer qualified opportunities to appropriate Sales Engineer for further development
  • Provide customer service by attending to customers requests for test schedules, samples submission
• Provide sales support to Business Line team which include but not limited to:
  • Administrative support such as e-filing of sales documents to ensure audit compliance
  • Prepare contract review documents, new customer account creation, credit notes
  • Monitor and provide regular updates on debtors' listing for effective debt management
  • Prompt and regular upkeeping of customers' database to maximise customer relationship management
  • Consolidate sales report and prepare minutes of meetings

Key Requirement

• Strong interpersonal skills with ability to build good rapport with all levels
• Results and service-oriented individual who possess initiative and excellent communication skills
• Proactive team player with the ability to work independently in challenging projects and timelines
• Meticulous collaborative and customer focused

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group.