TÜV SÜD Group – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD Group is a leading global provider of technical services with more than 30,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD Group offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

Key Responsibilities

• Provide quality and safety management support across ASEAN by ensuring compliance with certification, accreditation, and regulatory requirements, while maintaining the integrity of integrated management systems (IMS).
• Drive digitalization, process improvement, and automation initiatives to enhance efficiency, streamline workflows, and reduce manual workload.
• Deliver data analytics and insights to support performance improvement, decision-making, and competitiveness across business divisions.
• Ensure alignment and harmonization of quality management practices across ASEAN entities in line with corporate and divisional requirements.
• Support and collaborate with the ASEAN Quality & Safety Team to ensure effective quality assurance and control.
• Plan and conduct internal and spot-check audits to ensure compliance and operational readiness.
• Manage customer feedback, complaints, and satisfaction surveys, driving CAPA to improve service quality and reliability.
• Partner with business units and stakeholders to drive continuous improvement, best practices, and strategic initiatives, including CEO-led projects.
• Support compliance areas including export control, data protection (e.g., PDPA, GDPR), and corporate governance requirements.
• Monitor financial risk indicators such as outstanding receivables and support bad debt management.
• Design and deliver training on ISO standards, quality tools, and management practices across ASEAN.
• Perform other responsibilities as required.

Key Requirements

• Bachelor’s degree with at least 5 years of relevant experience in Quality Management, Engineering, Science, Business, or related fields.
• Strong experience in Quality Management within TIC or similar industries, including IMS implementation, internal audits, accreditation (ISO/IEC 17000 series), compliance, CAPA, and performance improvement.
• Certifications: Quality Professional/Manager (e.g., CQE, CQM) and Lead Auditor (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17000 series).
• Training or experience in Lean, Six Sigma, data analytics, or digitalization initiatives preferred.
• Working knowledge of ISO standards, SAC-SINGLAS, and relevant regulatory frameworks.
• Experience in regional/ASEAN operations and cross-functional stakeholder management.
• Strong analytical, problem-solving, and critical-thinking skills with ability to manage multiple priorities independently.
• Effective communication, presentation, and influencing skills with strong attention to compliance and detail.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Organized, proactive, and service-oriented team player with strong time management skills.
• Familiarity with BCM, Data Protection, Compliance, or Export Control is an advantage.
• Enthusiastic, resourceful, and results-driven with a “can-do” attitude.

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group.