Job Description
Assistant (Customer Service)
Key Responsibilities
Quotation & Order Processing
- Prepare, revise, and follow up on quotations based on sales or project requirements.
- Verify the completeness and accuracy of quotation details to ensure compliance with internal procedures and customer requirements.
- Prepare, revise, and follow up on quotations based on sales or project requirements.
- Verify the completeness and accuracy of quotation details to ensure compliance with internal procedures and customer requirements.
System & Data Management
- Maintain and update customer, project, and quotation data in internal systems.
- Regularly update project status to support on-time project execution.
- Ensure data accuracy, consistency, and compliance with internal control standards.
- Maintain and update customer, project, and quotation data in internal systems.
- Regularly update project status to support on-time project execution.
- Ensure data accuracy, consistency, and compliance with internal control standards.
Customer Service & Internal Coordination
- Respond to customer inquiries via phone or email with professional and prompt support.
- Act as a communication bridge between customers, sales teams, and internal departments to ensure smooth information flow.
- Respond to customer inquiries via phone or email with professional and prompt support.
- Act as a communication bridge between customers, sales teams, and internal departments to ensure smooth information flow.
Process Improvement & Administrative Support
- Assist in reviewing and improving operational processes to enhance overall team efficiency.
- Handle additional administrative and project support tasks as assigned by supervisors.
- Assist in reviewing and improving operational processes to enhance overall team efficiency.
- Handle additional administrative and project support tasks as assigned by supervisors.
Work Area:
Sales, Customer Services & Training Management
Country/Region:
Taiwan
Job Location:
Taipei
Working Model:
Onsite
Employment Type:
Full time / regular
Company:
TUV SUD Asia Ltd.
Org Unit Code:
CS
Requisition ID:
5079
Duration in months (if limited contract):