Key Responsibilities

• Certificate Management
  • Verify engineering documents and create/upload certificates in the system
  • Ensure timely delivery and project closure

• Invoice Management

  • Handle invoice issuance and delivery based on client requirements
  • Manage reconciliation, returns, and reissuance

• System & Data Management

  • Operate internal systems to maintain accurate records
  • Update project status to support on-time completion

• Customer Service

  • Answer incoming calls and respond promptly to client inquiries via phone or email
  • Provide professional and proactive communication to meet client needs

• Process Improvement

  • Collaborate with team to streamline workflows and improve efficiency