Your Tasks:

• Strong focus on developing new customers and markets not currently served by the Auburn Hills MI, or Newmarket ON current sales and operations team. This should be considered a strong “sales hunter” position.
•  Develop strategic plans for further business growth for the assigned region, and execute those plans with successful growth outcomes in order to meet sales targets within the following areas:

• Revenue / Sales Growth / Profit Growth / Increased Market Share

• Expand existing customers’ book of business
• Proactively find, develop, and win new business with existing and new customers in the business sectors defined by regional and national management
• React to customer requirements to offer tailored solutions covering a whole portfolio of compliance services.
• Build relationships with clients by serving as the technical liaison from pre-sales booking with the goal of being the customer’s trusted advisor
• Perform customer discovery discussions to understand and document business needs and regulatory requirements necessary for the formulation of optimal solutions
• Draft internal test plans based on domestic and international product standards to develop quote responses to customers
• Develop, tailor, and deliver technical presentations as needed
• Remain informed of changes to and developments of International/OEM test standards, test methods, and policies for existing and evolving technologies. Follow industry technology trends through self-study and formal training and share that knowledge with clients
• Participate in Automotive and standard organizations and industry groups relating to product compliance
• Share technical, industry and customer insights & developments with the operations team
• Own and manage quotation generation from any allocated accounts
• Handle incoming telephone, email and website enquiries effectively and efficiently
• Be able to identify and provide solution-based packages from TÜV SÜD’s service portfolio.
• Fast and effective generation of quotations and proposals using the CRM tool.
• Ownership of follow-up activities to convert quotations to orders, to be recorded on CRM tool.
• Compiling and validating prospect lists and maintaining CRM records.
• Conduct site visits to meet with engineers that are developing products and have a need for evaluations & testing.
• Perform customer discovery discussions to understand and document business needs and regulatory requirements necessary for the formulation of optimal solutions
• Add value to the customer by listening to their requirements whilst having the ability to understand their compliance needs.

• Up to 25% travel within North America.
• Entry of key information into the business project management tool once quotations become projects.

The position will include, but is not limited to, the following service areas:

• Battery performance testing
• Battery abuse testing (battery alone, or battery/vehicle combined)
• Development and/or validation testing
• Post-test analysis
• Certification
• ESS testing, witnessing and certification
• EV Battery testing
• Component environmental testing

Your Qualifications

• Bachelor of Science degree in Business or Engineering (Engineering preferred), or equivalent experience.
• At least five (5) years’ experience in a business development/”hunter” sales role. Demonstrated results in new business/new customer development required.
• At least five (5) years’ experience in one or more of the target markets listed above. Non-automotive experience considered a plus; strong experience in multiple markets a strong plus.
• Experience in a service environment and/or project management

Knowledge, Skills, and Abilities:

• Working knowledge of the Li-ion battery market and/or manufacturers (cell/module/pack/ESS) and specifications.
• Laboratory-based product testing knowledge within the Test, Inspection and Certification (TIC) industry or industry experience of product qualification using laboratory-based product testing
• A good understanding of practical financial issues and business fundamentals. Understanding of the key profit drivers and how areas/functions contribute to the profitability of the business.
• Proven organizational skills, strong communication, customer-driven
• Proficiency in Microsoft Word, PowerPoint, Excel, etc
• Basic knowledge working with Customer Relationship Management software