1. Role / Qualification of the Applicant

Educational Qualification:

• Graduate in any discipline (Commerce / Management / Technical background preferred)
• Knowledge of Audit coordination activities preferred
• Basic understanding of ISO certification processes and documentation

Experience:

• 1-3 years of experience in client coordination, audit coordination, certification operations.

Skills Required:

• Good communication and interpersonal skills
• Knowledge of MS Office applications
• Documentation and record management skills
• Ability to work within timelines and follow defined procedures
• Coordination and follow-up capability with internal and external stakeholders
• Understanding of confidentiality and compliance requirements

2. Core Activity within Our Company

• Receiving enquiries from clients and following up until audit date / audit window release.
• Interacting with clients and preparing quotations and pro-forma invoices as per requirements within defined timelines.
• Coordinating payment follow-up with clients and updating Accounts for booking collections in the collection portal.
• Sharing pre-audit documents with the scheduler after completion of all internal processes.
• Providing internal and external updates on weekly and monthly basis.
• Forwarding audit reports to Technical Reviewers immediately upon receipt and ensuring final report submission and client database upload within defined TAT.
• Raising final tax invoices after completion of onsite audits and sharing the same with client representatives.
• Updating schedulers regarding amended/revised audit procedures, audit documents, audit manuals, and client requirements in a timely manner.
• Informing auditors about report formats and any revisions without delay.
• Maintaining Vendor-to-Vendor confidentiality information.
• Updating and maintaining all internal and external audit registers.
• Ensuring proper handling and storage of audit reports and documents collected from factories/clients.
• Following internal procedures and instructions without deviation.

3. Area of Deployment

• Certification Operations
• Audit Coordination
• Client Servicing & Support
• Documentation & Compliance Management
• Accounts Coordination for Payment Tracking
• Technical Review Coordination
• Scheduler Coordination Activities
• Internal & External Audit Administration