Your Tasks

• Record and reconcile payments on customer accounts.

• Set up and maintain customer master data accounts.

• Run credit checks (e.g., Dun & Bradstreet) to evaluate risk.

• Interface with customers to ensure collection of past due invoices and involve business partners as needed.

• Monitor and maintain the collections and dunning process through implemented tools and systems.

• Research customer account disputes and billing discrepancies to achieve timely resolution.

• Identify and escalate delinquent accounts requiring external collections or that pose potential bad debt/financial risk.

• Maintain accurate and up-to-date records for all collection activities.

• Ensure compliance with internal controls and company policy.

• Provide information for monthly performance indicators and support continuous improvement initiatives.

• Lead or assist in special projects as assigned.

Your Qualifications

• 1–2 years of comparable accounts receivable experience, with transaction processing focus.

• Experience using integrated ERP systems, preferably SAP.

• Strong problem-solving, analytical, and organizational skills with attention to detail.

• Solid communication skills with the ability to share information broadly and listen carefully.

• Ability to prioritize and adapt to a fast-paced, changing workload.

• Competent user of Microsoft Office (Excel, Word, PowerPoint, Outlook).

• Experience working in a Shared Service Center is preferred.

• Demonstrated ability to identify root causes, generate solutions, and implement resolutions effectively.

What We Offer

• Competitive compensation package with eligibility for annual bonus.

• Comprehensive health, dental, and vision insurance.

• 401(k) plan with employer match.

• 12 weeks of paid parental leave.

• Life insurance and disability coverage.

• Generous paid time off.

• Opportunities for training, development, and special project involvement.

Additional Information

• Non-exempt position reporting to the Accounts Receivable Manager.

• Role involves independent decision-making within general guidance.

• Travel not typically required.

Equal Employment Opportunity Statement

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following: Labor Law 2025.

The anticipated annual base pay range for this full-time position is $28-29 per hour. Actual base pay will be determined based on various factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target, subject to eligibility and other requirements. Additionally, we offer a comprehensive benefits package to employees, including a 401(k) plan with employer match, 12 weeks of paid parental leave, health plans (medical, dental, and vision), life insurance and disability, and generous paid time off.